We ship worldwide, but some overweight products or remote areas will require additional shipping fees.
Standard Delivery
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.
- Do you ship internationally?
Yes, we offer worldwide shipping!Ā We cooperate withĀ YunExpress.
- How to calculate the shipping cost for shipping methods?
|
StandardĀ Delivery: Free shippingĀ inĀ theĀ United StatesćUnited KingdomćAustraliaćFrancećGermanyćJapanćBrazilćCanadaćMalaysiaćChinaćSingaporećRussiaćPortugalćPhilippinesćIndonesiaćIsraelćIndiaćHong Kong SARćTaiwanćCroatia. |
Ā Please refer to the checkout page for shipping costs to other countries.
Ā
- Ā How long does it take before my order gets shipped?
We are aiming to have your order dispatched from our facility within 1-2 business days. However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around end of the year.
Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.
- What about the delivery time of standard shipping?
The estimated delivery time displayed on the checkout page includes the preparation time to dispatch and also the shipping time altogether. The delivery time will vary a lot from country to country. In short, the shipping time alone could be around,
|
For USĀ orders:
|
Ā For non-US & non-Japan orders: 6-18 business days |
The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country.Ā In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.
Please allowĀ extra timeĀ for your order to be processed duringĀ public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentineās Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
- Ā How can I check the status of my order?
After delivery, the LEKATO system will automatically send you the logistics number.
- How to track my order?
After delivery, the LEKATO system will automatically send you the logistics number.
1ļ¼IfĀ yourĀ logistics number startĀ withĀ YT.
Please Log in "https://www.yuntrack.com/" to enter your logistics number and query theĀ logisticsĀ information.Ā
2ļ¼IfĀ your logisticsĀ number start withĀ RU orĀ end with CN.Ā
Please Log in "www.17track.com"to enter your logistics number and query theĀ logisticsĀ information.Ā
3ļ¼IfĀ your logisticsĀ number start with CN.Ā
Please Log in "Ā http://www.vnlin.com"to enter your logistics number and query theĀ logisticsĀ information.Ā
4ļ¼IfĀ your logisticsĀ number start with SY.Ā
Please Log in "Ā https://www.sypost.com"to enter your logistics number and query theĀ logisticsĀ information.Ā
- Import Taxes & Duties
Some countries may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.
Still have questions? Pop on our live chat in the bottom right corner of any page or send us an email toĀ info@lekatodeal.com.
If you have any questions, please contact us and we will respond within 12 hours.
Customer Service Inquiries
Please don't hesitate to contact us about any questions or problem you're having, We will respond to help and fix it as soon as possible.
Email:support@lekatodeal.com
Ā
Business Inquiries
For any sales/wholesale/distribution inquiries, please contact us here:
sales@lekatodeal.com
partner@lekatodeal.com
Artist Collaboration:
marketing@lekatodeal.com
kol@lekatodeal.com
If you love music, or enjoy creating your own unique music, or have a lot of fans in social media (Youtube, Facebook, Instagram, Tiktok and so on), you are welcome to work with us to bring the joy of music to more people!
We provide a 12-month warranty to give our customers the most satisfactory service possible.
At LEKATO, we want to make sure you are completely satisfied with your purchase. Here are the details about our warranty coverage:
Warranty Period
- All LEKATO products come with a minimum 12-month warranty from the original purchase date.
- You may return unused and undamaged items in original packaging within 30 days of receiving your order for a full refund.
How to Get Warranty Service
- If you discover a defect within the warranty period, contact our Customer ServiceĀ Team immediately with details and proof of purchase. We will assess the damage and repair or replace defective parts free of charge.
- If you are past the 30-day return window, provide photos/videos clearly showing the damage or malfunction along with your order information. Our team will review your case and determine the best resolution.
Exclusions
- Damage caused by improper use, accidents, unauthorized repairs, or normal wear and tear is not covered. Opened software or media items are also not eligible for return.
Our goal is to ensure your satisfaction. Please contact our helpful Customer Service team with any questions or concerns about your LEKATO purchase. Thank you for shopping with us!
We ship worldwide, but some overweight products or remote areas will require additional shipping fees.
Standard Delivery
For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.
- Do you ship internationally?
Yes, we offer worldwide shipping!Ā We cooperate withĀ YunExpress.
- How to calculate the shipping cost for shipping methods?
|
StandardĀ Delivery: Free shippingĀ inĀ theĀ United StatesćUnited KingdomćAustraliaćFrancećGermanyćJapanćBrazilćCanadaćMalaysiaćChinaćSingaporećRussiaćPortugalćPhilippinesćIndonesiaćIsraelćIndiaćHong Kong SARćTaiwanćCroatia. |
Ā Please refer to the checkout page for shipping costs to other countries.
Ā
- Ā How long does it take before my order gets shipped?
We are aiming to have your order dispatched from our facility within 1-2 business days. However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around end of the year.
Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.
- What about the delivery time of standard shipping?
The estimated delivery time displayed on the checkout page includes the preparation time to dispatch and also the shipping time altogether. The delivery time will vary a lot from country to country. In short, the shipping time alone could be around,
|
For USĀ orders:
|
Ā For non-US & non-Japan orders: 6-18 business days |
The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country.Ā In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.
Please allowĀ extra timeĀ for your order to be processed duringĀ public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentineās Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.
- Ā How can I check the status of my order?
After delivery, the LEKATO system will automatically send you the logistics number.
- How to track my order?
After delivery, the LEKATO system will automatically send you the logistics number.
1ļ¼IfĀ yourĀ logistics number startĀ withĀ YT.
Please Log in "https://www.yuntrack.com/" to enter your logistics number and query theĀ logisticsĀ information.Ā
2ļ¼IfĀ your logisticsĀ number start withĀ RU orĀ end with CN.Ā
Please Log in "www.17track.com"to enter your logistics number and query theĀ logisticsĀ information.Ā
3ļ¼IfĀ your logisticsĀ number start with CN.Ā
Please Log in "Ā http://www.vnlin.com"to enter your logistics number and query theĀ logisticsĀ information.Ā
4ļ¼IfĀ your logisticsĀ number start with SY.Ā
Please Log in "Ā https://www.sypost.com"to enter your logistics number and query theĀ logisticsĀ information.Ā
- Import Taxes & Duties
Some countries may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.
Still have questions? Pop on our live chat in the bottom right corner of any page or send us an email toĀ info@lekatodeal.com.
If you have any questions, please contact us and we will respond within 12 hours.
Customer Service Inquiries
Please don't hesitate to contact us about any questions or problem you're having, We will respond to help and fix it as soon as possible.
Email:support@lekatodeal.com
Ā
Business Inquiries
For any sales/wholesale/distribution inquiries, please contact us here:
sales@lekatodeal.com
partner@lekatodeal.com
Artist Collaboration:
marketing@lekatodeal.com
kol@lekatodeal.com
If you love music, or enjoy creating your own unique music, or have a lot of fans in social media (Youtube, Facebook, Instagram, Tiktok and so on), you are welcome to work with us to bring the joy of music to more people!
We provide a 12-month warranty to give our customers the most satisfactory service possible.
At LEKATO, we want to make sure you are completely satisfied with your purchase. Here are the details about our warranty coverage:
Warranty Period
- All LEKATO products come with a minimum 12-month warranty from the original purchase date.
- You may return unused and undamaged items in original packaging within 30 days of receiving your order for a full refund.
How to Get Warranty Service
- If you discover a defect within the warranty period, contact our Customer ServiceĀ Team immediately with details and proof of purchase. We will assess the damage and repair or replace defective parts free of charge.
- If you are past the 30-day return window, provide photos/videos clearly showing the damage or malfunction along with your order information. Our team will review your case and determine the best resolution.
Exclusions
- Damage caused by improper use, accidents, unauthorized repairs, or normal wear and tear is not covered. Opened software or media items are also not eligible for return.
Our goal is to ensure your satisfaction. Please contact our helpful Customer Service team with any questions or concerns about your LEKATO purchase. Thank you for shopping with us!
- Exceptional SupportĀ - Our friendly support staff are available all the time to help customers with any questions or concerns. We want our products to deliver the most joy and value with zero hassle. Thatās why we insist on being available to assist when the need arises.
- 30-Day Money Back GuaranteeĀ - We are so confident that you will love our products that we offer a 30-day money back guarantee. If elgible product doesn't meet your needs, just ask for your money back.
- 12-Month WarrantyĀ - In order to give you more peace of mind when using it, we provide a 12-month warranty for all our products. We are committed to providing you with quality products and services.
- Quality BudgetĀ - Years of expiriences in the musical instrument industry gives us uniqe position to work directly with factories to ensure quality control and the best price possible.
- Secure, Easy OrderingĀ - Orders can be placed online using either a credit/debit card or PayPal. All transactions are SSL-secured and guarantee your privacy.
SHIPPING
Free Shipping
Our free shipping takes between 5 & 1 days from the day of dispatch
Tracked Orders
After dispatch you will get a tracking code to follow your order's full journey
RETURNS
30 Days Return
You can return any unwanted item within 30 days of receipt for a refund
Worry-Free Exchanges
We are happy to exchange any item(s) within 30 days of receipt
27pcs Guitar Care Cleaning Repair Tool Kit Luthier Setup Maintenance Tools Set
Unleash your full potential as a guitar player with this 27pcs Guitar Care Tool Kit! You'll have the right tools to tackle any repair or maintenance challenge. Stay in top shape with this essential set of cleaning, repair and setup supplies, ready to tackle whatever you can throw at it. Conquer any challenge with confidence!
Features:
- ćPackage Includedć1 x string clipper 3 x Files, 3 x Hex Wrenches (4/5/6mm), 1 x Steel String Ruler, 1 x String Action Ruler, 6 x Guitar Bridge Pins, 1 x Guitar Picks Bag, 10 x Guitar picks (random colors), 1 x Guitar peg winder, 1 x Screwdriver, 2 x strap locks, 1 x carrying bag.
- ćWide ApplicationćThe guitar tool kit is created for common guitar repairing and Maintenance, fits for acoustic guitarand other string instrument like electric guitar, bass, mandolin, banjo and ukulele.
- ćConvenient to carryćThe size of the guitar repairing kit is 7.9*3.9*2.0 Inch, a small square bag, which saves space and is easy to carry, meeting normal guitar maintenance needs.
- ćMuti-functional Guitar Tool KitćThe guitar repairing kit is intended for maintaining and keeping your instrument in well performance, can be applied to change string, set tone, adjust action, check string height, etc., and suitable for string instrument cleaning, maintaining and repairing.
- ćWorry-free PurchasećPlease let us know in time If any accessories are missing. We provide 24-hours after-sale service and will do our best to help you.
Specifications:
- Material: Metal, Stainless Steel, Plastic
- Application: Guitar, Ukulele, Bass, mandolin
- Package Size: 7.9*3.9*1.96 inch / 20*10*5 cm
- Package Weight: 0.73lb / 330g
Package Included:
- 1 x string clipper
- 3 x Files 2 x strap locks
- 3 x Hex Wrenches (4/5/6 mm)
- 1 x Steel String Ruler
- 1 x String Action Ruler
- 6 x Guitar Bridge Pins
- 1 x Guitar Picks Bag
- 6 x Guitar picks (random colors),
- 1 x Guitar peg winder
- 1 x Screwdriver
- 1 x carrying bag
